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Workplace Disability Discrimination: Understanding Rights and Employer Obligations

Dis­abil­i­ty dis­crim­i­na­tion in the work­place is an issue that affects both employ­ees and employ­ers. With the Amer­i­cans with Dis­abil­i­ties Act (ADA) set­ting the legal frame­work, busi­ness­es must nav­i­gate rea­son­able accom­mo­da­tions while ensur­ing com­pli­ance. Employ­ees, on the oth­er hand, need to under­stand their rights and what steps to take if they expe­ri­ence dis­crim­i­na­tion. Let’s break it down.

What Is Disability Discrimination?

Dis­abil­i­ty dis­crim­i­na­tion occurs when an employ­er treats an employ­ee or job appli­cant unfa­vor­ably because of a dis­abil­i­ty. This can include:

  • Refus­ing to hire a qual­i­fied appli­cant due to a disability.
  • Fail­ing to pro­vide rea­son­able accom­mo­da­tions that would enable an employ­ee to per­form essen­tial job functions.
  • Wrong­ful­ly ter­mi­nat­ing or demot­ing an employ­ee based on their disability.
  • Harass­ing an employ­ee due to their dis­abil­i­ty or med­ical condition.

The ADA (42 U.S.C. § 12112) pro­hibits dis­crim­i­na­tion against qual­i­fied indi­vid­u­als with dis­abil­i­ties in all aspects of employ­ment, includ­ing hir­ing, fir­ing, pro­mo­tions, and job assignments.

What Qualifies as a Disability?

Under the ADA, a dis­abil­i­ty is defined as a phys­i­cal or men­tal impair­ment that sub­stan­tial­ly lim­its one or more major life activ­i­ties (42 U.S.C. § 12102). This includes con­di­tions like:

  • Mobil­i­ty impair­ments (e.g., paral­y­sis, amputation)
  • Chron­ic ill­ness­es (e.g., dia­betes, epilep­sy, mul­ti­ple sclerosis)
  • Men­tal health con­di­tions (e.g., depres­sion, PTSD)
  • Learn­ing dis­abil­i­ties (e.g., dyslexia)

Tem­po­rary impair­ments, such as a bro­ken leg, gen­er­al­ly do not qual­i­fy unless they impose sub­stan­tial lim­i­ta­tions over a long period.

Reasonable Accommodations: Employer Responsibilities

Employ­ers are required to pro­vide rea­son­able accom­mo­da­tions to qual­i­fied employ­ees unless doing so would cre­ate an undue hard­ship. Exam­ples of rea­son­able accom­mo­da­tions include:

  • Adjust­ing work sched­ules or allow­ing remote work
  • Mod­i­fy­ing job duties or pro­vid­ing assis­tive technology
  • Mak­ing facil­i­ties acces­si­ble (e.g., installing ramps)
  • Offer­ing sign lan­guage inter­preters or read­ing assistance

How­ev­er, employ­ers do not have to pro­vide accom­mo­da­tions if they would impose sig­nif­i­cant dif­fi­cul­ty or expense (29 C.F.R. § 1630.2℗). Courts eval­u­ate undue hard­ship based on fac­tors like cost, work­place size, and over­all finan­cial resources.

How Employees Can Request Accommodations

Employ­ees who need accom­mo­da­tions should:

  1. Noti­fy their employ­er in writ­ing about their dis­abil­i­ty and request­ed accommodation.
  2. Engage in the inter­ac­tive process—a back-and-forth dis­cus­sion to find a work­able solution.
  3. Pro­vide med­ical doc­u­men­ta­tion if request­ed, but only if the dis­abil­i­ty is not obvious.
  4. Seek legal help if their employ­er refus­es to accom­mo­date them with­out justification.

The EEOC v. Ford Motor Co. (782 F.3d 753 (6th Cir. 2015)) case rein­forced that telecom­mut­ing can be a rea­son­able accom­mo­da­tion if an employee’s essen­tial duties can be per­formed remotely.

West Virginia Disability Discrimination Laws

In addi­tion to fed­er­al pro­tec­tions, the West Vir­ginia Human Rights Act (W. Va. Code § 5–11‑9) pro­hibits dis­abil­i­ty dis­crim­i­na­tion in employ­ment. This state law applies to employ­ers with 12 or more employ­ees, pro­vid­ing broad­er pro­tec­tions than the ADA in some cases.

What Employers Should Do to Avoid Discrimination Claims

To com­ply with dis­abil­i­ty laws and min­i­mize legal risk, employ­ers should:

  • Imple­ment a clear dis­abil­i­ty accom­mo­da­tion pol­i­cy and train HR per­son­nel on ADA compliance.
  • Han­dle accom­mo­da­tion requests prompt­ly and in good faith.
  • Keep med­ical infor­ma­tion con­fi­den­tial and sep­a­rate from per­son­nel files.
  • Avoid mak­ing assump­tions about an employee’s abil­i­ty to per­form their job.

What Employees Should Do If They Experience Discrimination

If an employ­ee believes they are being dis­crim­i­nat­ed against due to a dis­abil­i­ty, they should:

  • Doc­u­ment all inter­ac­tions with their employ­er regard­ing accom­mo­da­tion requests.
  • File a com­plaint with the Equal Employ­ment Oppor­tu­ni­ty Com­mis­sion (EEOC) with­in 180 days of the dis­crim­i­na­to­ry act (300 days if state laws also apply).
  • Con­sult an employ­ment lawyer if fac­ing retal­i­a­tion or con­tin­ued discrimination.

Conclusion

Dis­abil­i­ty dis­crim­i­na­tion is a seri­ous issue with sig­nif­i­cant legal con­se­quences. Employ­ers must han­dle accom­mo­da­tion requests prop­er­ly, and employ­ees should be aware of their rights under fed­er­al and state law. When both sides engage in fair and open com­mu­ni­ca­tion, work­places become more inclu­sive and legal­ly compliant.

Drew M. Capuder
Fol­low me:

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