I’m following up on my earlier article about social media issues in the workplace.
Introduction
In today’s digital age, social media platforms like Facebook, Twitter, LinkedIn, and Instagram have become integral to our daily lives. For employers and employees alike, these platforms offer opportunities for networking, branding, and personal expression. However, they also present challenges when personal posts intersect with professional responsibilities. In West Virginia, understanding how employment law interacts with social media use is crucial for both employers aiming to protect their business interests and employees safeguarding their rights.
Social Media Policies: A Double-Edged Sword
Employers often implement social media policies to maintain workplace decorum and protect proprietary information. These policies may address issues such as:
- Prohibiting the disclosure of confidential company information.
- Restricting the use of company logos or trademarks without authorization.
- Guiding employees on appropriate online conduct that reflects the company’s values.
While these policies are essential, they must be carefully crafted to avoid infringing on employees’ rights. For instance, overly broad policies that prohibit any negative comments about the company could violate the National Labor Relations Act (NLRA), which protects employees’ rights to discuss work conditions and unionization efforts.
Employee Rights Under the NLRA
The NLRA, enforced by the National Labor Relations Board (NLRB), safeguards employees’ rights to engage in “concerted activities” for mutual aid or protection. This includes discussions about wages, working conditions, and other employment-related issues, even when conducted on social media platforms.
In the case of Three D, LLC d/b/a Triple Play Sports Bar and Grille v. NLRB, 629 F. App’x 33 (2d Cir. 2015), the court upheld the NLRB’s decision that an employee’s Facebook “Like” of a post criticizing the employer’s tax withholding practices was protected activity under the NLRA. This case underscores the importance of distinguishing between unprotected personal grievances and protected concerted activities.
At-Will Employment and Social Media
West Virginia adheres to the at-will employment doctrine, allowing employers to terminate employees for any reason not prohibited by law. However, this does not grant carte blanche to fire employees over social media posts. Terminations based on posts that involve protected characteristics, such as race, religion, or gender, could lead to claims under anti-discrimination laws like the West Virginia Human Rights Act (W. Va. Code § 5–11‑1 et seq.).
Off-Duty Conduct and Free Speech
Employees often assume that their off-duty social media activity is protected under the First Amendment. However, the First Amendment restricts government actions, not those of private employers. Therefore, private-sector employees in West Virginia do not have constitutional protection for their social media posts. Nonetheless, certain off-duty conduct is protected under state laws. For example, W. Va. Code § 21–3‑19 prohibits employers from discriminating against employees for using tobacco products during nonworking hours off the employer’s premises.
Best Practices for Employers
To navigate the complexities of social media and employment law, employers should:
- Develop Clear Social Media Policies: Ensure policies are specific, lawful, and communicated effectively to all employees.
- Train Management: Educate supervisors on distinguishing between protected and unprotected employee activities online.
- Consistent Enforcement: Apply policies uniformly to avoid claims of discrimination or retaliation.
- Consult Legal Counsel: Before taking adverse action based on social media activity, seek legal advice to assess potential legal risks.
Best Practices for Employees
Employees should:
- Understand Company Policies: Familiarize themselves with their employer’s social media guidelines.
- Exercise Caution Online: Be mindful that posts, even on personal accounts, can have professional repercussions.
- Know Their Rights: Recognize protected activities under the NLRA and state laws.
- Seek Clarification: If unsure about the implications of a social media post, consult with HR or legal counsel.
Conclusion
The intersection of social media and employment law is a dynamic and evolving landscape. In West Virginia, both employers and employees must remain vigilant and informed to navigate this terrain effectively.
- The West Virginia Human Rights Act has moved! — April 15, 2025
- Background Checks in Hiring—What Employers Can (and Can’t) Do — April 15, 2025
- Understanding “Constructive Discharge” in Employment Law—When Quitting Is Really Getting Fired — April 13, 2025